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FAQ

Holsters

Are you taking custom holster requests?

At this time we are not taking custom holster requests.

Do you have a walk-in store?

Unfortunately, at this time we do not.

Do you outsource from other countries?

No, our products are made in Las Vegas, Nevada.

Do I need to wear a belt?

No, our holsters are designed to be worn with or without a belt.

Will your holsters work with leggings?

Yes, we recommend one of our IWB Holsters.

Can I get replacement parts for my holster?

Yes, you can order replacement parts here.

What is covered in the Lifetime Warranty?

You can read our warranty information here.

Will Kydex cause wear on my firearm?

While Kydex is hard plastic, normal holster wear and tear should be expected from daily use.

Will my Kydex holster melt from the heat in my car?

We do not recommend storing your holster in direct sunlight.

Can I upgrade my holster to a new model?

Sure our holsters have a one-year return policy for exchange (as long as the holster has not been altered in any way).

How can I prevent the holster screws from backing out?

After you have perfected your ride and cant, we recommend using a little Loctite®.

How do I clean and maintain my holster?

We recommend using a rag and a little rubbing alcohol or water to lightly clean dust and debris from your holster.

My holster is too tight, what do I do?

You can adjust the tension of your holster.

My holster is too loose, how do I tighten it?

You can tighten your holster by tightening the retention screw on the side.

Do you sell a claw/wing attachment?

Yes, Our Holster Claw can be found here.

Do you sell a holster for my gun?

We have 100’s of holster options, search for your guns make and model here.

Do you sell holsters with light/laser attachments?

Yes, Depending on your gun make and model. Search for your guns make and model here.

Are the holsters made in America?

Yes, Our holsters are made in Las Vegas, NV.

What’s the difference between an IWB holster and an OWB holster?

An IWB or Inside The Waistband Holster sits inside the waistband where an OWB or outside the waistband holster sits outside of the waistband.

 

Apparel & Accessories

Are shirts true to size?

Yes our shirts run true to size, please view our sizing chart below to find your correct size.

Are your long sleeve shirts true to size?

Yes our long sleeve shirts run true to size, please view our sizing chart below to find your correct size.

Are your hoodies true to size?

Yes our hoodies run true to size, please view our sizing chart below to find your correct size.

How long do tumblers keep drinks cold?

Our tumblers keep drinks cold for up to 18 hours.

How long do tumblers keep drinks hot?

Our tumblers keep drinks hot for up to 6 hours.

 

Orders

How Do I track my order?

Once your order has been released for shipping you will receive an email notification with the tracking information which can be tracked via USPS.

Can I cancel my order?

Each customer has the opportunity to submit a cancellation request within 24 hours of the order being placed. Simply contact us so that request can be submitted.

I placed an order and forgot to use my promo code. What do I do?

Please contact us with the promo code as well as order information. As long as the code has not been previously used we will be happy to retroactively apply the promo code once the order ships.

Do you sell gift cards?

We do have E-gift cards, You can purchase one at https://wethepeopleholsters.com/products/gift-card.

 

Returns & Shipping

Can I pick up my holster in person?

No, at this time we only ship orders directly to your door.

I received the wrong item or size

Please contact support to get the right item sent ASAP.

Something is wrong with the item I received, how do I exchange?

Please contact support and they will help you get your item replaced.

How long does shipping take?

Shipping within the United States can take 3-5 days (shipping does not include processing time).

How do I exchange apparel for a different size?

Please contact support and they will help you get the correct size.

I ordered the wrong item, how do I exchange it?

Please contact support and they will help you get your item replaced.

Is the shipping fee refunded if an order is returned?

Shipping fees are non-refundable.

FREE SHIPPING OVER $50

The offer for free shipping over $50 is valid for the order total prior to clicking the "Complete Order" button at checkout. The add-on specials and any other promo added after complete order do not apply to the total to amount for free shipping.

SEZZLE

How does Sezzle work?

Sezzle empowers you to purchase today and make 4 interest-free payments over 6 weeks.  Shopping with Sezzle is as simple as 1. 2. 3.

  1. Shop and add items to your cart as normal!
  2. Choose Sezzle at Checkout! You’ll be redirected to Sezzle to Sign Up or Log In to complete your order.
  3. Sezzle It, Your order will be shipped out and your payments will be split up over 6 weeks.

 

WARRANTY

  • Our holsters have a lifetime warranty for the original owner against defects in manufacturing for the lifetime of the product. 
  • Cell phone cases have a 60-day warranty policy from the date of order placement.
  • All other items such as apparel, tumblers, koozie ext. have a 30 days warranty policy from the delivery date.

 

COMPANY

Where are you located?

We are located in Las Vegas, NV.

How do I contact customer service?

You can reach customer service here.